F&B Business Management

6 Signs Your Restaurant Supply Chain Needs Modernisation

June 13, 2025

If you manage a food business, you know how crucial it is to keep costs under control while serving great food. But are you sure your supply chain works as efficiently as it should? Many food businesses lose money simply because their procurement process is outdated. Here are six signs that your supply chain needs modernisation—and how a procurement management system can fix these problems.

1. You’re Missing Out on Savings Because You Can’t Compare Prices

Do you buy ingredients without checking if you’re getting the best deal? Without a proper restaurant procurement system, you might be paying more than necessary. Many businesses rely on a few trusted suppliers without comparing prices from others. This means you could miss discounts or better-quality ingredients at the same price.

A procurement system lets you compare prices from multiple suppliers in real time. You can see who offers the best rates, negotiate better deals, and even track seasonal price changes. According to a study by McKinsey, businesses that use digital procurement tools save up to 20% on their supply costs. If you’re still ordering manually, you’re likely leaving money on the table.

2. You Don’t Have Access to Past Purchase Data

Do you struggle to remember what you paid for tomatoes last month? Or how much your meat supplier charged six months ago? Without past data, you can’t track price trends or hold suppliers accountable for sudden price hikes.

A modern procurement system stores all your purchase history in one place. You can check past invoices, compare month-to-month spending, and spot inconsistencies. This helps you make smarter buying decisions and avoid suppliers who overcharge.

3. You Don’t Know the Exact Cost of Each Dish

If you don’t know how much it costs to make each dish, you can’t price your menu correctly. Some dishes might look profitable but cost more than you think. Without tracking ingredient costs, you might end up selling high-cost dishes at low margins.

A good procurement system calculates your cost of goods sold (COGS) for every recipe. It factors in ingredient prices, waste, and portion sizes to give you an accurate cost per dish. This way, you can adjust menu prices or promote dishes that bring in more profit.

4. Your Purchase Orders and Delivery Notes Are All Over the Place

Are your purchase orders scattered across WhatsApp messages, emails, and paper receipts? This disorganisation leads to mistakes, like double orders, missing items, or wrong deliveries. It also makes it hard to track spending or resolve disputes with suppliers.

A procurement system keeps all your orders, invoices, and delivery notes in one dashboard. You can see what you ordered, when it’s arriving, and whether the delivery matches the order. No more lost receipts or confusion over missing stock.

5. You’re Pushing Low-Margin Dishes Without Realising It

Some dishes bring in more profit than others, but if you don’t track COGS, you might not know which ones. You could be promoting a dish that costs RM 12 to make but sells for RM 15, while another dish costs RM 8 and sells for RM 20. Without this insight, you’re losing potential profit.

A procurement system shows you the exact profit margin for each dish. You can focus on selling high-margin items and adjust or remove dishes that don’t make enough money.

6. You Waste Too Much Time Ordering Ingredients Through WhatsApp or Phone Calls

If you’re still placing orders through WhatsApp or phone calls, you’re wasting time. Messages get lost, orders get mixed up, and you spend hours just managing suppliers. A study by Harvard Business Review found that businesses using digital ordering systems reduce procurement time by 30%.

A procurement system automates ordering. You can place orders with a few clicks, set up automatic reorders for regular items, and get alerts when stock runs low. This saves hours every week and reduces human errors.

How a Procurement Management System Solves These Problems

Compare Supplier Prices for the Best Deals

Without a procurement system, you might stick to the same suppliers without checking if others offer better prices. This means you could be overpaying for ingredients. A good procurement system lets you compare prices from multiple suppliers in real time. You can see which vendor gives the best rates for the same quality and negotiate better deals. Some systems even track market trends, so you know when prices are likely to rise or fall. This way, you buy ingredients at the right time and save money.

Store Past Purchase Data for Smarter Decisions

If you don’t have records of past purchases, you can’t track spending patterns or hold suppliers accountable. A procurement system keeps all your purchase history in one place. You can check how much you paid for an item last month or last year. This helps you spot price increases, track seasonal fluctuations, and identify suppliers who consistently charge more. With this data, you can make informed decisions and avoid unnecessary costs.

Calculate Dish Costs to Optimise Menu Pricing

Many food businesses don’t know the exact cost of each dish because they don’t track ingredient prices properly. A procurement system calculates your cost of goods sold (COGS) for every recipe. It considers current ingredient prices, portion sizes, and waste. This gives you an accurate cost per dish, so you can price your menu correctly. If a dish costs too much to make, you can adjust the recipe or increase its price. This ensures you maintain healthy profit margins.

Keep All Orders in One Place for Better Organisation

When orders are scattered across WhatsApp, emails, and paper receipts, mistakes happen. You might lose track of deliveries, forget to reorder stock, or get incorrect invoices. A procurement system stores all your purchase orders, delivery notes, and invoices in a single dashboard. You can quickly check what you ordered, when it’s arriving, and whether the delivery matches the order. This reduces errors, prevents stock shortages, and makes it easier to resolve disputes with suppliers.

Track Profit Margins to Focus on High-Earning Dishes

Some dishes bring in more profit than others, but without tracking COGS, you might not realise which ones. A procurement system shows you the exact profit margin for each dish. You can see which items give you the highest returns and promote them more. If a dish has a low margin, you can either adjust its price, change the recipe, or remove it from the menu. This way, you maximise profits without guessing.

Automate Ordering to Save Time and Reduce Errors

Placing orders manually through calls or messages takes too much time and leads to mistakes. A procurement system automates the ordering process. You can set up automatic reorders for regular items, so you never run out of stock. The system can also send alerts when inventory is low. This saves hours every week and reduces the risk of human errors. You spend less time managing orders and more time improving your business.

A modern procurement system doesn’t just digitise your supply chain—it makes it smarter. By giving you better control over costs, orders, and profits, it helps you run a more efficient and profitable business. If you’re still managing procurement manually, switching to a digital system can transform the way you operate.

FAQs

1.How does supply chain management help in reducing costs?

Supply chain management helps you track spending, compare supplier prices, and reduce waste. By using data, you can negotiate better deals and avoid overpaying for ingredients.

2.What is the supply chain management process in a restaurant?

The process includes ordering ingredients, managing supplier relationships, tracking deliveries, and analysing costs. A good system automates these steps to save time and money.

3.Why is supplier relationship management important?

Strong supplier relationships ensure better prices, reliable deliveries, and good-quality ingredients. A procurement system helps you track supplier performance and maintain good terms.

4.How can restaurant procurement software help with menu costing?

The software calculates the exact cost of each dish by tracking ingredient prices, portion sizes, and waste. This helps you price dishes correctly and focus on high-profit items.

5.What are the benefits of automating procurement?

Automation saves time, reduces errors, and ensures you never run out of stock. You can place orders faster, track spending easily, and focus more on your business instead of manual tasks.

If you see any of these problems in your business, it’s time to upgrade your procurement process. A modern system will help you save money, work smarter, and keep your customers happy with great food at the right price.

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Satvika Bardwaj

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